Question 1

How far in advance can I rent equipment for my event, party, or special occasion?

Accepted Answer

You must rent our equipment 1 week in advance to secure your scheduled rental time.

Question 2

Idle Fee Charge

Accepted Answer

There is a $100 idle fee automatically added for Weddings & Corporate events for dinner.

Question 3

Is there a deposit for this rental?

Accepted Answer

A non-refundable deposit of 25% is required for photo booth rental.

Question 4

How do I make payments and will I have to pay in advance?

Accepted Answer

Payments are accepted through the booking link. A non-refundable deposit of 25% is required when booking. This deposit is deducted from the final total.

Question 5

How will I make the final payment for my event?

Accepted Answer

All clients will receive an invoice two weeks prior to their event via email to make their final payment.

Question 6

What other payment options are available?

Accepted Answer

Payments are ONLY accepted through our online booking system.

Question 7

What is your policy on cancellations?

Accepted Answer

Clients must cancel no later than 1 week prior to their event, to avoid being charged the full amount of their event. Clients will receive a refund that is 50% of the total amount paid, deposits are NON-refundable.

Question 8

What areas do you service and/or what areas do you travel to?

Accepted Answer

Around We Go 360 Photo Booth serves all of the Chicago and Chicagoland areas. We will be expanding our service to Houston, Atlanta, Florida & Arkansas in the near future.

Question 9

Will there be a fee for traveling?

Accepted Answer

If your event is over 20 miles from our Chicago location there is a $1.00 per mile fee. If there is no free parking available, clients are expected to cover the parking fee for Around We Go staff.

Question 10

How many booths can I book for my event, party, or special occasion?"

Accepted Answer

Currently you can only book one photobooth per event, party, or special occasion.

Question 11

What are the minimum and max numbers of rental time?

Accepted Answer

The minimum rental time is 2 hours for $400 and the maximum rental time is 5-7 hours for $1,000.

Question 12

What happens if there is any damage to our camera or booth?

Accepted Answer

The cost of repairing any damages to Around We Go Chicago 360 Photo Booth property will be charged to the booking client.

Question 13

What if I book an event for the normal booking hour, but I decided I would like to book it for additional hours?"

Accepted Answer

You will be able to add additional hours if you’ve booked already by visiting our “Contact Us” page .

Question 14

Is any of my personal information saved?

Accepted Answer

No, we don't keep any of your personal information. All payments are made through invoice.

Frequently Asked Questions